Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you fill out a form, interact with our chat box or make a booking. The types of information we may collect include your name, email address, nationality, phone number, and any other information you choose to provide. A designated third party may collect payment and credit card information when you make a booking on our website.
Information We Collect Automatically When You Interact with us on our website
When you access or use our Services, we automatically collect information about you, including:
- Log Information: We log information about your use of our website, including the pages viewed, your IP address, your general location.
- Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies. Cookies are small data files stored on your hard drive or in device memory that help us improve our website and your experience, see which areas and features of our website are popular, and count visits. For more information about cookies, and how to disable them, please see "Advertising and Analytics Services Provided by Others" below.
Use of Information
We may use information about you for various purposes, including to:
Provide, maintain, customize, and improve our Services;
Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices,
Respond to your comments, questions and requests and provide customer service;
Communicate with you about services, offers, promotions, and rewards offered by Via Colombia Travel Services SAS, and provide news and information we think will be of interest to you;
Monitor and analyze trends, usage and activities in connection with our website; and
Carry out any other purpose for which the information was collected.
Sharing of Information
In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule or regulation;
If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Via Colombia Travel Services SAS or others;
With your consent or at your direction.
Advertising and Analytics Services Provided by Others
This information may be used by Via Colombia Travel Services SAS, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit WebChoices.
You can request to receive the personal information associated with you at any time by writing us at email@example.com. If you need assistance accessing or modifying your personal information or wish to delete your personal information, please tell us.